California Notice of Privacy Practices
Your medical privacy rights and how we use your information
This notice describes how your medical information may be used and disclosed, and how you can access that information. Please review it carefully.
Our responsibilities
We are required to maintain the privacy and security of your protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect. If a breach occurs that may have compromised the privacy or security of your information, we will notify you as required by law.
How we may use and disclose your information
We may use and disclose your medical information for treatment, payment, and health care operations. These uses may include coordinating your care, processing payments, improving services, quality review, and complying with legal obligations.
- Treatment: to provide and manage your care and related services.
- Payment: to bill for services and collect payment.
- Operations: to run and improve our services, including quality review and compliance.
- As required by law: when disclosures are legally permitted or required.
- Service providers: with partners who support our operations and are required to protect your information.
Uses requiring your authorization
We will obtain your written authorization for uses and disclosures not otherwise permitted by law. You may revoke your authorization at any time in writing, subject to legal limitations.
Your rights
- You may request access to or a copy of your medical records.
- You may request corrections to your information if it is inaccurate or incomplete.
- You may request confidential communications in a specific way.
- You may request limits on certain uses or disclosures.
- You may request a record of certain disclosures.
- You may receive a copy of this notice at any time.
- You may designate someone to act on your behalf as permitted by law.
California privacy protections
California law provides additional protections for medical information and may offer greater privacy rights in certain situations. Where applicable, we will comply with California requirements that are more protective than federal law.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.
Changes to this notice
We reserve the right to change this notice and to make the revised notice effective for information we already maintain, as well as for information we receive in the future. Updated versions will be posted on this page.
Important: This notice applies to health information collected through our services. It is not intended for emergency care. If you are experiencing a medical emergency, seek immediate assistance.