Help Center

Frequently Asked Questions

Quick answers about eligibility, pricing, delivery, and how MetaHealthRX programs work.

How does the online process work?
Start with a quick intake questionnaire. A licensed clinician reviews your information and, if appropriate, creates a treatment plan. If prescribed, medication is shipped discreetly to your door with guidance and support.
Am I eligible for treatment?
Eligibility depends on your health profile and medical history. Your clinician will review your intake and determine what’s appropriate for you.
What does pricing include?
Pricing typically includes the clinician review, ongoing support, and shipment (depending on your plan). You’ll see your exact pricing before you commit—no surprises.
How fast is shipping, and is it discreet?
Orders ship in plain, discreet packaging. Delivery timing can vary by location and pharmacy fulfillment, but tracking is provided once shipped.
Can I cancel anytime?
Yes—plans are designed to be flexible. If you need to pause or cancel, contact support and we’ll help you handle it cleanly.
Is this HIPAA-compliant and secure?
We take privacy seriously. Your information is handled securely and in accordance with applicable privacy standards. For more, see the HIPAA Notice and Privacy Policy in the site footer.
What if I have a medical emergency?
Call 911 or seek immediate in-person care. Online services are not for emergencies.
Trusted by 10,000+ members

From stuck to thriving.

Hear how real Meta Health RX members broke the cycle with personalized care, powerful medication, and a plan that finally worked.

Trusted by 10,000+ members

What people say about us

"I am down 16 pounds and I have no doubt I will be my goal weight in no time."


Ana Zalewski
Ana ZalewskiVerified Review

"I started taking this Semaglutide on the recommendation of my doctor for weight loss. At 52, I was really overweight. Thanks to Elevated I lost 22 pounds in last few months."


Larissa Sousa
Larissa SousaVerified Review

"I started at 222 pounds in April and now here we are in August and I am down over 40 pounds."


Elizabeth Dorf
Elizabeth DorfVerified Review

"Started my journey at 240lbs and I'm sitting at 201 now. Haven't been under 210 in like 8 years so this feels surreal. The side effects were rough the first couple weeks but it got better. The check ins with their team are helpful too. They adjust dosages based on how you're feeling which I appreciate."


Darlene Robertson
Darlene RobertsonVerified Review

"This might sound weird but the constant thinking about food is just... gone. Now I just eat when I'm hungry and stop when I'm full. It's so freeing honestly."


Nick Grissom
Nick GrissomVerified Review

"I started at 186 pounds and now I am down over 40 pounds... I can't remember ever being this low."


Brady Teague
Brady TeagueVerified Review